When share certificates are lost, damaged, or unavailable, a holder may need to approach the issuer or registrar for a duplicate or replacement process. Requirements vary with the issuer, holding, and circumstances.
How CWA can support you
- Review available folio details and shareholding records.
- Explain the information commonly requested for a duplicate issue.
- Help organise forms, declarations, and supporting documents.
- Clarify how to follow up on queries from the issuer or registrar.
The issuer or registrar determines the applicable process and outcome. Do not send original or sensitive documents until a secure submission channel has been confirmed.