Older or inactive bank accounts and deposits can be difficult to trace when records or contact details have changed. We help you organise the information available and understand the bank’s process for making an enquiry or claim.
How CWA can support you
- Review available account, deposit, and correspondence records.
- Help identify the bank or branch details relevant to an enquiry.
- Organise a checklist of information the bank may request.
- Explain how to follow up with the bank on the enquiry status.
Account verification, nominee or claimant eligibility, documentation, and release of funds are determined by the bank and applicable rules.
